The developer failed to fix the problems in time, so now my new home’s warranty has elapsed
In 2017 you wrote about the seven-month delay in the completion of our new house by Harron Homes and intervened when they ignored snagging issues for a further seven months. Harron responded with a promise to get the work done but in the 18 months since, despite constant chasing, I’ve heard nothing.
Now I’m told that the warranty has elapsed so Harron won’t be rectifying the problems, which include broken fencing and damaged piping, stone and brickwork. An illustration of the contempt with which it treats its customers is a sign outside the development that lists the “emergency contact” as “Mr Mute” with a smiley face wearing ear protectors.
SB, Grassmoor, Chesterfield
from Property | The Guardian http://bit.ly/2PTLGIU
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