Contracts will state that 1.5% of property value can be held back until problems resolved
Persimmon, one of Britain’s biggest housebuilders, has responded to criticism about the quality of its homes by allowing homebuyers to withhold an average of £3,600 per home until all faults are fixed.
The company has come under fire for paying out £500m in bonuses to 150 executives and making an annual profit of £1.1bn on the back of the government’s help to buy scheme, while doing little to improve customer care and the quality of its new-build homes. Many homebuyers have complained about finding numerous defects after moving in, including leaks and cracking windows.
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