A Sussex family has had an eight-year battle to get a full payout over subsidence in their home
A Sussex family has accused Direct Line of “shocking and appalling” treatment following an eight-year battle over a subsidence claim during which time, they say, the property has worsened each year to the point of becoming dangerous.
Robert Sherburn first reported cracks in the walls back in 2010, when he and his wife Anna’s first son, Hector was still in nappies. Eight years on, they say their three children have had to live in a home that is falling apart, and the subsidence is so bad they can put a hand through some of the holes in the walls. Rain was leaking into the kids’ bedrooms.
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